Terms and Conditions


Any statutory consumer rights enjoyed by you are not affected in any way by these terms and conditions of sale.

  1.1 These terms and conditions will apply when you place your order with us.
  1.2 These terms and conditions make repeated use of certain terms which we have defined in condition 12.
  1.3 Before you place your order, we reserve the right to change these terms and conditions at any time. Any such changes will take effect when posted on this website and it is your responsibility to read these terms and conditions on each occasion you use this website.
  1.4 Please print these terms and conditions and any email we send you for future reference.
  2.1 Using the Measuring Guides, it is your responsibility to provide us with exact measurements, suitable for your requirements. We shall not be responsible for your inaccurate measurements.
  2.2 All sizes and measurements stated by us in relation to the goods are approximate only.
  2.3 We are unable to guarantee that the materials in the goods delivered to you:
  • accurately reflect the colours displayed on this website, due to variations in light and colour between different computer monitors;
  • will be the same from one item to another in the case of matching sets, due to slight variations in dye lots.
  2.4 If an accurate colour matching is required, we recommend that you order a sample from us before placing your order.
  3.1 The price you pay is the price displayed on this website at the time we receive your order. Any price displayed on this website shall be subject to change at any time.
  3.2 All prices are shown in UK sterling and include value added tax (where applicable) at the applicable current rate.
  3.3 Whilst we try to ensure that all prices on this website are accurate, errors may occur. If we discover an error in the price of goods you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat your order as cancelled.
  3.4 Title to any goods shall pass to you on delivery of the goods provided that we have processed and received payment in full for the goods.
  4.1 The steps required to create a contract of sale between you and us are as follows:
  • on this website, you will be guided through the process of placing your order by a series of simple instructions;
  • you will place your order by pressing the order confirmation buttons during the check out process;
  • because many of our goods are custom made to your specifications, we take payment from you at the time you place your order, using the credit or debit card details supplied by you during the checkout process. Please note that this payment is not an acceptance by us of your order or evidence of any contract;
  • Your order is always subject to our acceptance;
  • We reserve the right to not accept orders for delivery outside the UK, Channel Islands and the Isle of Man however, if we do accept an order, it may be subject to additional delivery charge costs and will remain subject to UK VAT charge.
  5.1 Delivery of goods can usually only be made to mainland UK, Northern Ireland, Channel Islands, Isle of Man, Orkney, Shetland and Scottish Islands however see clause 4(e) above.
  5.2 All goods must be signed for by an adult aged 18 years or over on delivery.
  5.3 Delivery charges are detailed in this website and when you place your order. Every effort is made to deliver your order withinas short atimescale as possible, usually two to three weeks,and in any event within 30 days of the date of order. However postal delays are occasionally inevitable due to unforeseen factors.
  5.4 Risk of loss and damage to your order passes to you on the date when the goods are delivered or on the date of first attempted delivery by us.
  6.1 We will never supply you with substitute goods.
  7.1 Where the goods are "made to measure" you shall have no right to amend or cancel your order, return the goods or seek any refund of the price paid by you from us. This is because when we receive your order, the manufacturing process begins immediately and the goods are manufactured to your exact specification. Accordingly, pursuant to Regulation 13(1)(c) of the Consumer Protection (Distance Selling) Regulations 2000, conditions 7.2, 7.3 and 7.4 shall not apply in this case.

Where condition 7.1 does not apply, you may cancel your order no later than 21 days after the date of delivery of the goods by delivering a cancellation notice to our returns address us at:

Solar Blinds Online, Arden House, Onslow Crescent, Woking, Surrey, GU22 7AU.


  7.3 If you cancel your order:
  • you must at your own cost and expense, return the goods to us at our returns address detailed in condition 7.2, unless they are not of satisfactory quality, fit for purpose or as described within the meaning of the Sale of Goods Act 1979 in which case:
    • we shall arrange for the goods to be collected from you at our own cost and expense: or
    • we will reimburse you the reasonable delivery costs incurred by you in returning the goods to us.
  • you must re-pack and take reasonable care of the goods whilst they are in your possession;
  • within 30 days of your cancellation of your order, we shall provide you with a refund of the price paid for the goods, less any price paid by you a non standard delivery service, subject to condition 7.4.
  7.4 Where the goods are delivered as part of a non standard delivery service, you acknowledge and agree that you have asked us to perform this service before the expiry of the statutory 7 day cooling off period. As such, in the event you subsequently cancel your order, pursuant to Regulation 13(1)(a) of the Consumer Protection (Distance Selling) Regulations 2000, you shall have no right to obtain a refund of the price paid for the non standard delivery service.
  8.1 All of our goods are guaranteed against defects in manufacture and material from delivery for a period of five years reducing at 20% per annum.


  8.2 Should any defect arise during any warranty period, we shall at our expense, repair or replace the defective goods (or any part of them) on a like for like basis, provided that the defect has not arisen as a result of:
  • fair wear and tear;
  • misuse or abuse;
  • non domestic or business use;
  • the goods being installed except as otherwise in accordance with accompanying written instructions or good industry practice.
  9.1 Any contract between you and us shall be governed by the laws of England and any dispute between us will be resolved exclusively in the courts of England.
  9.2 Our maximum liability to business users arising out of or in connection with the goods shall be limited to the replacement value of the product in question (except in the case of death or personal injury caused by our negligence or in respect of fraud). In relation to business users, we do not accept liability for the fitness of goods for business purposes, nor do we accept liability for loss of use of the item nor any loss over and above the cost of the item in the event of a claim for breach of warranty or condition.
  10.1 Your privacy is very important to us. Please review ourData Protection Policywhich explains how we will use your personal information that you disclose to us when placing the order.
  11.2 Solar Blinds Online is owned by Kevin Michael Pearson at the stated address
  11.2 This website is operated by Solar Blinds Online at Arden House, Onslow Crescent, Woking, Surrey, GU22 7AU
  11.3 Our VAT registration number is 564 1125 63

If you have any questions regarding this website, these terms and conditions, or your order, please contact us using the Contact Formor by using the details below:

Post:     Solar Blinds Online, Arden House, Onslow Crescent, Woking, Surrey, GU22 7AU.

Email:    info@solarblindsonline.co.uk

Phone:  08452 30312008001303238
Fax:       01483 829120

  12.1 In these terms and conditions:

"we", "us" or "our":  means Kevin Michael Pearson trading as Solar Blinds Online

"goods":  means the goods confirmed in our order acceptance email;
"order":  means your order made by you, using this website, to purchase goods from us;
"website":  means this website with the address www.solarblindsonline.co.uk

"you" or "your":   means you, the user of this website and/or purchaser of the goods;